Privacy Policy

Last Updated: February 5, 2026

Introduction

This privacy policy explains how DSI Work Solutions, Inc. ("DSI," "we," or "us") collects, uses, and protects your information when you use our website dsiworksolutions.net and services (collectively, the "Platform"). DSI Work Solutions provides professional training, certification programs, consulting services, and the Job Function Matching System to help employers and healthcare providers improve workplace safety and reduce injury-related costs. This policy applies to all users of the Platform and should be read in conjunction with our Terms of Service.

DSI Work Solutions also operates Saffie, a Software-as-a-Service platform for job function matching. Your account credentials work across both platforms, though each maintains separate user profiles and data. This policy covers data practices for the DSI Work Solutions website specifically.

Data Collection and Use

Information We Collect

We collect the following types of information to operate the Platform and provide our services:

Account Information

Email address
First and last name
Payment information for course purchases and subscriptions
Account preferences and settings
Profile details such as phone number, job title, and organization (optional)
User role (e.g., learner, employer, provider, admin)

Training and Course Data

Course enrollments and purchase history
Lesson progress and completion status
Quiz attempts, scores, and responses
Certificate issuance and verification data
Training completion dates and records

Company and Organization Data

Company name and contact information
Employee training assignments and progress
Company-specific course access permissions
Enterprise agreement details

Service Usage Data

Interactions with the Platform (e.g., feature usage, navigation patterns)
Error logs and debugging information
Video viewing progress and engagement metrics

Automatically Collected Information

IP addresses
Browser type and version
Device information (e.g., operating system, device type)
Access times and dates
Pages visited

Legacy Data Migration

If you previously completed training on our WordPress website, we may migrate your course completion records to this platform. This includes your email address, course enrollments, completion status, and any certificates issued. This migration ensures you retain access to your training history and credentials.

Analytics and Tracking

We may use analytics tools (e.g., Google Analytics) to understand Platform usage and improve our services. These tools may collect anonymized data about your interactions. You can opt out of certain tracking via your browser settings or tool-specific opt-out options (e.g., Google Analytics Opt-out Browser Add-on).

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain your session and authentication state
Remember your preferences and progress
Analyze Platform usage
Enhance security

You can manage cookie preferences through your browser settings.

How We Use Your Information

We use this information to:

Provide Training Services: Deliver courses, track your progress, issue certificates, and maintain your training records.
Support and Operations: Offer customer support, process payments, send service updates, and manage subscriptions.
Enterprise Training: Enable companies to assign courses, track employee progress, and manage organizational training programs.
Security and Maintenance: Protect the Platform, analyze usage patterns, debug issues, and prevent abuse or fraud.
Compliance: Ensure adherence to legal and regulatory requirements and maintain accurate training records for certification purposes.

Cross-Platform Data Sharing

DSI Work Solutions and Saffie share authentication infrastructure, meaning your login credentials work on both platforms. However, each platform maintains separate user profiles:

Your DSI profile contains training-related data specific to this website
Your Saffie profile (if you use Saffie) contains job function matching data
Courses available on both platforms share enrollment and progress data

This design allows you to seamlessly access training content from either platform while keeping platform-specific data appropriately separated.

Data Sharing and Processing

Third-Party Service Providers

We share data with trusted third-party providers to support Platform operations, including:

Hosting and storage providers (Cloudflare, Supabase)
Payment processors (Stripe)
Analytics services
Email and communication services
Video hosting platforms

These providers are contractually obligated to protect your data and use it solely for the purposes we specify.

Enterprise and Company Accounts

If your training is sponsored by your employer or organization, your training progress and completion data may be shared with designated administrators within your organization. This allows companies to track compliance and training requirements for their employees.

Other Sharing

Certificate Verification: When you share a certificate, third parties may verify its authenticity through our verification system.
Legal Obligations: We may share data if required by law or to protect our rights, safety, or property.

Your Rights

You have the following rights regarding your personal data:

Access: View the data we hold about you.
Correction: Request updates to inaccurate data.
Deletion: Request removal of your data (subject to legal retention requirements and the need to maintain training records for certification purposes).
Export: Obtain a copy of your data in a portable format.
Opt-Out: Opt out of non-essential data processing (e.g., analytics).
Withdraw Consent: Revoke consent where applicable.

To exercise these rights, contact us at contact@dsiworksolutions.com. Note that deletion requests may not apply to training records required for certification verification or legal compliance.

Security Measures

We implement industry-standard security measures to protect your data, including:

Encrypted data transmission (HTTPS/TLS)
Secure data storage with encryption at rest
Access controls based on user roles and permissions
Regular security audits and vulnerability assessments
Rate limiting to prevent abuse
Employee training on data protection

Data Retention

We retain your data for the following periods:

Account data: Retained while your account is active and for a reasonable period after deletion
Training records and certificates: Retained indefinitely to support certificate verification and professional credentialing
Payment records: Retained as required by tax and accounting regulations
Usage analytics: Retained in anonymized form for service improvement

GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have specific rights under GDPR, including access, correction, deletion, data portability, and the right to object to certain processing activities.

CCPA Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA). You have rights including knowing what personal data we collect, deleting your data, and opting out of the sale of your data. DSI Work Solutions does not sell personal data.

Children's Privacy

DSI Work Solutions is not intended for users under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us to request deletion.

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or through the Platform. Your continued use of DSI Work Solutions after changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this policy or your data, please contact us at:

DSI Work Solutions, Inc.
Email: contact@dsiworksolutions.com
Phone: (270) 245-1000